Springer online content (journals, books, protocols) moved to a new platform last Monday (November 26th). Currently, access issues with the new Springer platform are being reported from all UC campuses. Springer customer service is aware of the issues and is working on correcting them. As campuses have identified affected titles, these have been forwarded on to Springer for resolution. Until the problems are corrected, you can use the following work-around to access licensed Springer content online.
First, click through to the online content on the new platform; the URLs for the new platform all begin with ‘’. Then, click the “Access old SpringerLink” link in the gray banner on the right side of the screen. See below.

Once at the old platform (the URLs for the old platform all begin with ‘’), you’ll need to browse or search for the item (book, journal, or protocol) title. Once on the item’s homepage, you should be able to drill down to the appropriate volume/issue or chapter to display and download the online content.