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Can't find a book on the shelves?

Thu, November 19, 2009

Have you felt frustrated trying to find an "available" book in the stacks? Did you feel tricked by the online library catalog, which stated that the book was not checked-out?

Be freed from these negative feelings by approaching a library assistant at the services desk! There are a few reasons why you might not have found the book, and what you can do about them.

-The book may have been returned and scanned, but not re-shelved. If this is the case, your library assistant can check the to-be-shelved area (only accessible to staff) for your book.

-It is also a possibility that a patron had picked up the book earlier and misplaced in the library. If this is the case, you can check back tomorrow to see if it was re-shelved. Your library assistant can also look in the stacks with you or put in a claims-return-form for other students to search for the book.

-If you do not urgently need the book, you can use the Next Gen Melvyl search engine. You will be able to request your resource from other libraries free of charge. The library assistants can help you with ordering the books if you are having trouble- just ask!